Civil Service Reviewer 2027 · Clerical Operations Hub

Clerical Operations Reviewer (Printable PDF)

Official Practice Test & Detailed Solution Key · Author: Joseph Yap, Civil Service Review Specialist

Question 1 (Alphabetical Filing Rules)
Under standard civil service alphabetical filing rules (ALA Rules), which of the following names should be filed SECOND? A. De la Cruz, Juanita M. B. Dela Rosa, Juanita B. C. De Leon, Juanita K. D. Delos Santos, Juanita A.
  1. De la Cruz, Juanita M.
  2. Dela Rosa, Juanita B.
  3. De Leon, Juanita K.
  4. Delos Santos, Juanita A.
Question 2 (Filing Rules · Seniority)
When indexing identical names with generational designations (Jr. vs Sr.), what is the rule?
  1. Junior precedes Senior alphabetically
  2. Senior precedes Junior because of older age
  3. The designation is ignored
  4. Filing is by birth year
Question 3 (Spelling & Error Recognition)
Identify the word that is correctly spelled:
  1. Accomodate
  2. Accommodate
  3. Acommodate
  4. Acomodate
Question 4 (Office Procedures · Routing)
What is the primary function of a Routing Slip in civil service offices?
  1. Serves as a voucher receipt
  2. Guides internal circulation and indicates intended action officers
  3. Replaces receiving stamp
  4. Discharges debt
Question 5 (Records Management · Disposal)
Under RA 9470, what is required before destroying disposable government records?
  1. Barangay permit
  2. Written Authority to Dispose from the National Archives of the Philippines (NAP)
  3. Police clearance
  4. Commission notice

Answer Key & Rationalizations

Item 1: B — Dela Rosa, Juanita B.
Explanation: Surname prefixes (De, Dela, Delos) are filed letter-by-letter as a single continuous unit: 1st: De la Cruz, 2nd: Dela Rosa, 3rd: De Leon, 4th: Delos Santos.
Item 2: A — Junior precedes Senior alphabetically
Explanation: 'Jr.' precedes 'Sr.' alphabetically ('J' before 'S').
Item 3: B — Accommodate
Explanation: 'Accommodate' has two 'c's and two 'm's (ac-com-mo-date).
Item 4: B — Guides internal circulation and indicates intended action officers
Explanation: A routing slip guides internal circulation and specifies required administrative action.
Item 5: B — Written Authority to Dispose from the National Archives of the Philippines (NAP)
Explanation: Section 15 of RA 9470 mandates written authorization from the National Archives of the Philippines prior to records disposal.
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